Service is our top priority.

How can we support you?

At BB-Umwelttechnik, quality doesn't end with the delivery of a machine. Our outstanding service is an integral part of our commitment: personal, practical, and reliable.Whether by phone, through on-site support, or via our dealer network, we're always here to help.

If you have questions during day-to-day operation or require technical assistance, we respond quickly and with a focus on practical solutions. Should a repair become necessary, we do everything we can to keep downtime to an absolute minimum.

When you need spare partsyou can rely on fast, straightforward support. Thanks to our well-engineered design and modular construction, many components are readily available and can be replaced quickly and efficiently.

We also actively support you in maintaining your machines. For example, if you don't have your own grinding equipment, we offer professional in-house blade sharpening to keep your machines performing at their best.

Outside the mowing season, we provide Operator training courses with a strong practical focus, covering maintenance, servicing, and minor repairs to help you get the most from your equipment.

Our service philosophy is simple: responsive, technically knowledgeable, and consistently focused on the demands of real-world applications.

Contact our service
Tutorials
A hand pointing at a part of a lawnmower

We have created a series of service videos covering the following topics:

  • Installation of the crop divider
  • Blade replacement
  • Blade adjustment
  • Inspection and replacement of the guide arms
  • Front Butterfly mower introduction
  • Front Butterfly mower controls
  • Installation of the side cutter bar

The corresponding QR codes were provided on an information sheet when your machine was delivered. 

Of course, you can also obtain the video links directly from our service team.

Page from BB-Umwelttechnik spare parts list

BB-Umwelttechnik provides a reliable spare parts supply to keep your machine operating efficiently. Spare parts can be ordered through your local dealer or directly from us whenever required. Please refer to the spare parts catalogue for your machine to find the correct part numbers and descriptions. If you have any questions or cannot find the information you need, our service team will be happy to assist you.

Grindmaster by Blesoma

If you do not have your own blade grinding equipment, we offer a professional blade sharpening service. Where necessary, we can also straighten and realign the blades to ensure optimum cutting performance.

Every spring, we regularly offer operator training sessions at our factory. Please contact your dealer for information about upcoming training dates. We also announce scheduled training sessions by email.